Terms & Conditions

By using our website, you must agree to the following terms.  If you do not agree, please do not use our website.

Returns

We will accept returns for unopened items within 30 days of receipt.  You must contact us for an RMA Return Authorization Number before returning any item.  Returns will NOT be accepted without an RMA number.  Return shipping is the customers responsibility.  The initial shipping charge is not refundable.  We want every customer to be a happy customer so please contact us and we will do our best to resolve any issues you have with your order.

Payment

We accept the following payment methods: PayPal, Discover, Visa, MasterCard and American Express. 

Shipping

We offer a variety of shipping methods for your convenience.  We recommend using USPS Priority Mail for most orders because it is fast and features order tracking.

Privacy

We take your privacy very seriously and don't sell your information to third parties.  Please see our full “Privacy Policy” page for more information.

Customer contact

We will only contact you regarding your activities on this website,  For example, we will send registration and order confirmation emails but will not send unsolicited advertising. You can also choose to receive our email newsletter.  You can subscribe and unsubscribe to our newsletter at any time.

External links

We may provide links to external third party websites for your convenience.  We can not be responsible for the content on any linked website.

Copyrights and Trademarks

This entire website, including but not limited to all text, graphics, logos, images and software is the property of Williams and Wang, LLC or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.

Use of the contents of this website without the written consent of the rights-holder is strictly prohibited.

All trademarks, service marks and trade names of BananaRobotics are trademarks or registered trademarks of Williams and Wang, LLC.  Other names, such as those of products of other companies, are the trademarks or registered trademarks of each respective company.

Accuracy

We make every attempt to ensure that the information on our website is complete and accurate.  However we cannot guarantee the all information is complete or accurate. 

Revisions

We reserve the right to revise these terms at any time.

Contact

Please see our “Contact Us” page to contact us if you have any questions about our terms.

Copyright © 2013-2017 Williams and Wang LLC - All Rights Reserved